Why is the Instrument touchscreen unresponsive?

  • Updated

There are several reasons why the Tapestri Instrument touchscreen may become unresponsive:

  • Several points on the touchscreen are touched simultaneously
  • USB error
  • Assembly error

If the screen becomes unresponsive, remove anything plugged into the Instrument’s USB port. Turn off the Instrument, wait 5 seconds, and turn it back on.

If the touchscreen remains unresponsive, contact support@missionbio.com.

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