NOTE: Only Tapestri instruments with serial numbers MBT-2020 and higher (located on the back of the instrument) support v3 chemistry.
- To get started, please use the USB flash drive that was shipped with your instrument or locate a 1GB USB flash drive with the following specifications:
- pSLC/SLC type
- FAT format
Ensure the USB flash drive is not named "NO_NAME" or is unnamed. Rename if needed (the flash drive that came with your instrument may need to be renamed).
- Ensure that the file name is the same as the download link and not renamed by the system (ie (1) added to end of filename).
- Download the firmware and transfer it to the USB flash drive:
NOTE: Do not use this firmware with Tapestri Instruments Serial Number below MBT-2020
- Turn on the Tapestri instrument.
- From the home screen, tap the ? icon to enter the help screen.
- Tap the middle of the screen (firmware number) three times. Two additional buttons will appear.
- Insert designated USB flash drive into the instrument (USB port located on the instrument backside).
- Press Update Firmware to upload the new firmware. This process may take several seconds. Once firmware is uploaded, the instrument will reboot, indicating a successful update. The firmware version number is displayed on the top right corner of the screen or by returning to the help screen.
- After successfully updating the firmware, return to the help screen and run the self-check which will test the instrument and copy the log files to the USB stick. Please send the log files to support@missionbio.com to confirm successful firmware update.
*If “update unsuccessful” pop up appears, please review step 1 requirements, repeat and/or reach out to support@missionbio.com.